1. Introduction
Leads from Shimlavaasi (“we”, “our”, “us”) operates a platform that provides Himachal travel enquiries to travel agencies and tour operators.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
By using this website, you agree to the terms outlined below.
2. Information We Collect
We may collect the following information:
A. From Travel Agencies (Buyers)
- Agency Name
- Owner Name
- WhatsApp Number
- Email Address
- City / State
- GST Details (if provided)
- Payment details (processed securely via Razorpay)
B. From Travellers (Lead Data)
We collect enquiry information through our marketing campaigns:
- Name
- Phone Number
- Travel Dates
- Destination Preferences
- Number of Travellers
- Budget (if mentioned)
3. How We Use Information
We use collected data to:
- Deliver travel leads to registered agencies
- Process payments securely
- Replace invalid or fake leads
- Improve our marketing campaigns
- Communicate updates and support
We do not sell buyer (agency) personal information to third parties.
4. Lead Sharing Policy
Lead data may be shared according to the selected plan:
- No Sharing – Shared with only one agency
- 2x Sharing – Shared with two agencies
- 3x Sharing – Shared with three agencies
Sharing is done transparently based on plan selection.
5. Payment Security
All payments are processed securely through Razorpay.
We do not store credit card, debit card, or UPI credentials on our servers.
6. Data Protection
We take reasonable security measures to protect data from:
- Unauthorized access
- Misuse
- Alteration
- Disclosure
However, no digital platform can guarantee 100% security.
7. Cookies & Tracking
Our website may use cookies and tracking tools (such as Google Ads or Meta Ads pixels) to:
- Improve advertising performance
- Measure campaign results
- Enhance user experience
You may disable cookies through your browser settings.
8. Refund & Replacement Policy
- Leads with fake or permanently switched-off numbers are eligible for replacement.
- Refunds are not guaranteed once leads are delivered unless proven invalid.
For disputes, contact our support team.
9. Third-Party Services
We use third-party platforms including:
- Razorpay (payment processing)
- WhatsApp (lead delivery)
- Email services
- Advertising platforms (Google & Meta)
These platforms have their own privacy policies.
10. Limitation of Liability
Leads from Shimlavaasi is not responsible for:
- Conversion rates
- Booking outcomes
- Client behavior after lead delivery
Closing success depends on the agency’s sales process.
11. Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be reflected on this page with a revised effective date.
12. Contact Information
For privacy-related questions, contact:
Email: support@shimlavaasi.co.in
Website: https://leads.shimlavaasi.in/